Policy - CME FLEX Package Gift Card Policy

Med-Challenger Gift Card Offer Rules & Restrictions

If you're for real, we are.

CME FLEX Packages with Gift Cards are subject to special terms and conditions.  

Once you purchase a CME FLEX Package option with Gift Card, a member of our customer service team will reach out to you via email within 1 business day to confirm your purchase.  Payment confirmation must occur in order to prevent against fraud.  No, you cannot get a gift card, then refund your purchase.  

Amazon gift cards arrive within 30-60 business days of your confirmed purchase. Delivery is made via email, though may be sent via postal mail at our discretion.

The email with your gift card will come directly from Amazon.

Why does it take so long to get my gift card?

We must allow time for purchases to clear all financial institutions.  We do this as a precautionary measure to help prevent fraudulent purchases.

No Gift Card refunds or cancellations are allowed after gift card delivery.  CME FLEX Package fees are non-refundable.  Only the standard purchase price of your core product will be refunded, if qualified.  No other discounts apply and offers may not be combined.

Bonus Year of Free Access

Initial year of Premium Membership (full access & updates to all purchased assets) is included immediately with your CME FLEX purchase. Your additional free year of CME FLEX Package access will be added to your account commiserate with Gift Card delivery.

It's been longer than the time you specified. I still don't have my gift card. What should I do?

If you requested an Amazon gift card, please check your spam folder, as incoming vendor emails and notifications sometimes get caught there.  Check tracking information to monitor your card's progress.  If you have done these things, and still don't have your gift card, please contact our support team here for further assistance.


Amazon.com is not a sponsor of this promotion. Except as required by law, Amazon.com Gift Cards ("GCs") cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods at amazon.com or certain of its affiliated websites. For complete terms and conditions, www.amazon.com/gc-legal. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon ®, ™, & © are IP of Amazon.com, Inc. or its affiliates. No expiration date or service fees.

The entire cost of your CME FLEX Package subscription may be tax-deductible when used for professional purposes. Please consult your tax advisor.

gift card policy for CME FLEX packages

Need additional support?

If you are still having problems, you can request support from a live support representative.

Request Support

If your request is received when our offices are closed, a response will be provided the next available business day we are open.

We can also be contacted by phone at 800-676-0822, Option 2, during regular business hours (8 AM - 5 PM Central Time, Monday - Friday excepting holidays.)

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