Accounts - How to change your Account PasswordChanging the password of your online account.
How to Change your Med-Challenger Account Password
While your username cannot be changed, it's easy to change your password.
If you know your current password...
Once logged in, you can access your user profile information by clicking the Profile icon located in the UPPER RIGHT CORNER of your screen.
Click your name.
This will open your Profile.
Enter the new password you wish to use.
Please note that the passwords must contain:
- at least 8 characters
- at least 1 number (numeral)
- at least 1 uppercase letter
Confirm & Update
Confirm the password and click Update Password.
Need additional support?
If you are still having problems, you can request support from a live support representative.
If your request is received when our offices are closed, a response will be provided the next available business day we are open.
We can also be contacted by phone at 800-676-0822, Option 2, during regular business hours (8 AM - 5 PM Central Time, Monday - Friday excepting holidays.)